Vision

We want to be the best utility company for our employees, our customers, our communities, and our investors.

Mission

To meet or exceed our customers’ expectations by providing safe, clean, reliable energy services at reasonable and predictable prices while achieving a competitive total return for our shareholders.

Goals

Employees Who Make a Big Difference

• Engaged, accountable, high performing employees who always meet their commitments and live the Company values.
• An organization that gets its work done through teamwork, always looking to improve its processes.
• Leaders that model the Company’s Leadership Competencies and develop leaders within their organization.

Great Reputation

• A highly respected company that always meets its commitments.
• Recognized and acknowledged as a company that is vital to the continued growth of Nevada.
• Perceived to be a good corporate citizen.

Operational Excellence

• Safe and reliable service that meets or exceeds our customers’ expectations.
• Continuous improvement of operating activities.
• 100% compliance with all laws and regulations.

Right Energy Supply

• Optimize energy supply using a portfolio approach which balances cost to customers, supply reliability, fuel and power market volatility (both short and long term) and environmental acceptability.

Industry Leading Investment

• Be among the best in industry in five-year total shareholder return.
  

Values

• Integrity
• Continuous Improvement
• Teamwork
• Diversity
• Accountability and Commitment
• Stewardship
• Customer focus